Customer Relationship by
Customer Relationship Management (CRM) is the principles and guidelines which need to be followed by an organization while interacting with their customers. It is defined as a strategy for a business to manage its interactions with its customers. It enables you to focus your organization’s relationships with individual people they may be customers, service users, colleagues or suppliers. It is an essential tool for an organization that helps in managing customers, sales and marketing and analyzing customer trends and behavior. It somehow helps you to improve your profitability.
Businesses and organizations need to know whether their customers are satisfied with their products and services for higher customer retention. It works like if one customer is satisfied it brings ten new customers with him whereas one dissatisfied customer takes away ten customers along with him. So, in simpler words, we can define CRM the study of needs and expectations of the customers and provide them the best possible solution.
- Advance Web Solutions like CMS,ERP,POS,E-commerce,Inventory
- 24*7 Customer Support and service.
- Experts in development of MIS and DSS.
- Masters in static and dynamic Websites.
- A very good team of designers, developers And testers in JAVA, .NET & PHP.
- We have been made some of very good utility software`s for all Kinds of users
Our Clients Say
Its awesome to bill with HotRes, As its very easy to use and even my staff can handel it even if I am not in the Restaurant
After getting HotRes, We have analyse tremendous change in our service.It become very fast and error free. Its simply Awesome
HotRes is everything they promise and more. I have been using the software for my cafe for more than year and it has yet to fail us.
For our Nibs Choco Cafe, I chose HotRes . We have achieved a great deal since we implanted the POS and couldn’t be more pleased.